Zyft Holdings Pty Ltd ABN 48 629 307 697 takes your privacy seriously and is committed to responsible privacy practices.
Some types of personal information are designated as 'sensitive information', which are subject to additional protection under the Privacy Act. For example, these can include information about your health, your biometric information, your racial or ethnic origin, your religious or philosophical beliefs, your sexual orientation or practices, or any cranial record.
The types of personal information we collect about you will depend on the purpose for which the personal information is collected. This can include:
Generally, we will not collect sensitive information about you. However, in certain circumstances, we may need to collect some limited sensitive information. For example, as part of the recruitment process, we may obtain police background checks. When we do collect sensitive information, we will only collect that sensitive information that is necessary for the purpose, and will deal with it in accordance with the Privacy Act.
Zyft automatically collects product data or technical information and analytics about websites that you visit, so we can procure information about deals that are relevant to you or provide product recommendations. We do not track behaviour on all websites; specifically, we do not track behaviour on any website that may be deemed sensitive information or is unrelated to online comparison. This technical information includes information about the type of device you are using, your device's unique ID (where available), your device's operating system, the browser type you are using, your IP address, event stamp, and error logs.
We will collect your personal information, including when you:
Where it is reasonable and practicable to do so, we will only collect personal information about you from you direct, and not from third parties. In limited circumstances, we may collect personal information about you from social media platforms when you use your social media account to register or to log in to use our products or services.
We also use the following technologies to collect product data or technical information and general analytics:
If you contact us to make a general enquiry about us or our business, you do not have to identify yourself or provide any personal information to us. Alternatively, you can also notify us that you wish to deal with us using a pseudonym.
However, if we are not able to collect personal information about you, we might not be able to provide you with the information or assistance you require. For example, we would not be able to send you information you have requested if you have not provided us with a valid email address or telephone number.
In general, we use your personal information for purposes connected with our business.
Some of the specific purposes for which we use your personal information are as follows:
We may also use or disclose your personal information for our administrative, marketing (including direct marketing), planning, product or service development, quality control, survey and research purposes and for other purposes to which you have consented, or as otherwise permitted or required by law.
We use technical information to make sure that our products and services are working correctly, to make your experience better, and to detect and prevent fraud. We also use technical information and general analytics to help us coordinate our communications and marketing campaigns, and to understand how our users engage with our products and services.
We may disclose your personal information to third parties in connection with the purposes described above (see the "How do we use your personal information?" section).
This may include disclosing your personal information to the following types of third parties:
If we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that those third parties only use your personal information as reasonably required for the purpose of disclosure, and in a manner consistent with applicable laws (for example, where commercially practical, by imposing suitable privacy and confidentiality obligations in our agreement with a third party service provider to which we disclose your personal information).
We will only send you direct marketing communications (either through mail, SMS or email), including news, offers, promotions or events, where you have consented to do so.
You may opt-out of receiving direct marketing communications at any time by contacting us or by using opt-out facilities provided in the direct marketing communications.
We store personal information in servers that are located in Australia. We may disclose your personal information to overseas recipients, such as to our service providers located overseas, in order to provide its products and services and to obtain services. It is not practical for us to list every country where such overseas recipients may be located, however such countries are likely to include the United States of America.
Except where an exception applies under the Privacy Act or other relevant legislation, we will take commercially reasonable steps to ensure that overseas recipients to whom we disclose personal information do not breach the Australian Privacy Principles stated in the Privacy Act in relation to such information.
We will take reasonable precautions to protect your personal information from misuse, loss, or unauthorised access, modification or disclosure. However, the Internet is inherently insecure, and so we cannot necessarily guarantee the security of transmission of personal information you disclose to us online. Accordingly, you transmit your personal information to us online at your own risk.
Please notify us immediately if you become aware of any breach of security
When personal information is no longer required, we will take reasonable steps to delete the personal information from our systems or de-identify the personal information.
You can request access to any personal information we hold about you at any time by contacting us. We will give you access to that information in accordance with the Privacy Act, subject to any exemptions that may apply. We may charge an administration fee in limited circumstances, for example if we are required to.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you can ask us to amend it by contacting us.
If you have any questions, concerns or complaints about our collection, use, disclosure or management of your personal information, please contact us in writing using the contact details below.
We will make inquiries and your complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner.
If you are unsatisfied with the outcome, we will advise you about further options including, if appropriate, a review by the Privacy Commissioner within the Office of the Australian Information Commissioner.
Where local laws allow for an exemption to compliance with certain legal obligations (for example, the employee records exemption), we may rely on such an exemption.
If you have a query, concern or complaint about the manner in which your personal information has been collected or handled by us or would like to request access to or correction of the personal information we hold about you, please contact using the details provided below:
Attention: Privacy Officer
Last updated: 20 December 2022